Terms of service

Terms of Service
Last updated: June 2026

Welcome to Vela Pet (velapet.shop), a brand operated by Safi IT Consulting Inc., a registered
business in British Columbia, Canada. By visiting our site or purchasing from us, you agree to
these terms and conditions ("Terms").

1. Use of Our Site
By using this site you confirm you are at least the age of majority in your province or state,
or have a parent/guardian's consent. You agree not to use our products or site unlawfully.

2. Products & Pricing
We strive to ensure all product descriptions, images, and prices are accurate. Images are
intended to represent the item as accurately as possible; slight variations may occur. We
reserve the right to correct errors and to change prices, descriptions, or availability at any
time, and to cancel an order if information is found to be inaccurate at the time of purchase.

3. Orders & Payment
Placing an order is an offer to purchase. We reserve the right to accept or decline any order,
including limiting quantities or refusing orders that appear fraudulent. Payment is processed
securely through our payment providers.

4. Shipping & Delivery
We currently ship to the United States and Canada. Delivery estimates, handling times, and
rates are in our Shipping Policy. Estimated delivery times are not guaranteed and may be
affected by carrier or customs delays.

5. Returns & Refunds
Returns and refunds are governed by our Refund Policy. Please review it before purchasing.

6. Intellectual Property
All content on this site — text, graphics, logos, and images — is the property of Safi IT
Consulting Inc. or its content suppliers and may not be reproduced without our permission.

7. Limitation of Liability
To the fullest extent permitted by law, Safi IT Consulting Inc. (operating as Vela Pet) shall
not be liable for any direct, indirect, incidental, or consequential damages arising from use
of, or inability to use, our products, services, or site. Total liability for any claim shall
not exceed the amount you paid for the product in question.

8. Changes to These Terms
We may update these Terms from time to time. Continued use means you accept the updates.

9. Governing Law
These Terms are governed by the laws of the Province of British Columbia and Canada.

10. Contact Us
Safi IT Consulting Inc. (operating as Vela Pet Shop)
2212 E 39th Avenue, Vancouver, BC V5P 1H8, Canada
Email: Info@velapet.shop · Phone: +1 604 704 6240